What time is check in/out?
For single: check in is from 2pm on, check out before 11am.
For groups: check out before 10am.
Is the price per person or per room?
The price is per room, per day, not per person.
Is breakfast included?
Which languages are spoken in the hotel?
Hotel staff are multilingual; we speak English, French, Spanish, German, Dutch and Italian.
Do you accommodate for non-smokers?
Is there a restaurant?
No, there isn’t. However, nearby there are numerous restaurants to choose from.
Are there parking facilities?
No, but there is a private car park beside the hotel. The fee is 30€ per day.
Are the rooms equipped with a TV?
Yes, international satellite TV comes as standard.
Do you have fast internet connection?
Yes, the hotel is cabled with ultra speed fiber
Are the rooms equipped with telephone?
Yes, including direct dialling.
Do you operate a Shuttle Service to and from the airport?
Regular shuttle services does connect the airport to the railway station – 600 meters away.
Is the hotel close to the train station?
Santa Maria Novella Railway Station is 600 meters away.
Can we settle the bill on arrival?
Yes, of course.
Are the rooms air conditioned?
Yes. All rooms are air conditioned.
Do any rooms have balconies or terraces?
Yes, some of which overlook the private courtyard or Piazza Independenza.
How many floors are there?
There are 3 floors – served by an elevator.
Do you have a swimming pool?
Do you have a fitness suite?
No, we can recommend various suites in the surrounding area.
Are pets welcome?
Small pets are welcome.
Is city tax included in the rate?
The city tax is due in cash on arrival.